FAQs
Access detailed responses to common questions and concerns.
Common questions and answers
Alongside our competitive rates, we are dedicated to being available for any inquiries you may have during your loan’s duration. Whether you are a first-time buyer or a seasoned investor, we are here to support you whenever you require assistance.
What is the role of a broker?
A mortgage broker is a finance expert who collaborates with you individually to understand your borrowing objectives and assess how much you are eligible to borrow. They typically offer a more personalised experience compared to a lender and have access to a range of loans from different lenders, enabling them to identify the most suitable loan conditions for your specific needs.
Do you charge fees for home or investment loans?
When you secure a loan through a broker, there are no additional repayments or fees. Brokers receive a commission from the lender for bringing in new clients, but this does not influence your interest rate or other terms of the loan agreement.
Is it more expensive to use a broker?
Utilising a broker does not incur costs for you, as the lender compensates your broker. With access to numerous loan options from various lenders, brokers will identify the most suitable loan for your situation. Typically, this will involve a combination of the most competitive rate available and product features that best suit your needs.
Some brokers may charge service fees, which will be disclosed prior to the commencement of their services.
How much can I borrow?
While our borrowing calculator can provide a rough estimate of your borrowing capacity, for a more accurate evaluation, please reach out to our team. We can discuss your options and review your circumstances in greater detail.
Should I go for a fixed or variable rate?
Variable-rate home loans, as the name implies, feature interest rates that fluctuate over time. They often provide more flexibility compared to other loan types, including options like redraw facilities and the ability to make extra repayments. However, the repayment amounts can vary.
In contrast, fixed-rate home loans offer consistent monthly payments, allowing you to know precisely what your repayment amount will be for the entire loan term. While these loans may lack some flexibility in features, they provide borrowers with certainty when planning their finances.
When deciding which loan type suits you best, it’s important to consider your priorities—whether you value flexibility or a stable repayment schedule.
Which lenders do you collaborate with?
Through our connection with a mortgage aggregator, we can access loan options from more than 40 different lenders. This extensive network enables us to assist you in finding a range of suitable choices tailored to your unique circumstances.